We employ CCTV in order to:

  • prevent, deter and detect crime;
  • apprehend and prosecute offenders, and provide evidence to take civil action in the courts;
  • help provide a safer environment for our staff and our clients and licensees;
  • protect public safety;
  • help to provide improved customer service;
  • monitor operational and safety related incidents;
  • assist with the verification of claims.

We will only retain CCTV images for up to three months or as long as is required by law. In certain circumstances we may need to disclose CCTV images for legal reasons. When this is done there is a requirement for the organisation that has received the images to adhere to the Data Protection Legislation.

2. How long do we store personal information?

It is our policy to retain your personal information for the length of time required for the specific purpose or purposes for which it was collected.Where you have purchased our products or services, this will usually be 7 years from the date we last provided any products or services to you.Where you are an employee, worker or contractor, this will be 7 years from your leaving date.Otherwise, this will be 7 years from when we last received any correspondence or calls from you.Where you have submitted a CV to us but have not been employed or engaged by us, we will keep this for 6 months from the date you submitted the CV.However, on occasion we may be obliged to store some data for a longer time, for example, where a longer time period is required by applicable laws.In this case, we will ensure that your personal data will continue to be treated in accordance with this privacy policy. For more information on how long cookies are stored, please refer to our cookie policy.

3. Where we store your personal data

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

4. Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by not checking certain boxes on the forms we use to collect your data.You can also exercise the right at any time by contacting us at nTrust Systems Ltd, 26 Holmethorpe Avenue, Redhill, Surrey, RH1 2NL or emailing privacy@ntrustsystems.co.uk.

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.Please check these policies before you submit any personal data to these websites.

If you wish to:

  • Access, confirm, correct, rectify, update, supplement, anonymise, block, restrict or delete your personal information;
  • Object to our use of your personal information;
  • Withdraw your consent;
  • If you have any questions about our processing of your personal information; or
  • If you would like to transfer your personal information from us to another person or business,

please contact us at privacy@ntrustsystems.co.uk

Where you request access to your personal information, the information will be provided in writing. In order to comply with your request, we may ask you to verify your identity.We will fulfil your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, we may charge you an administrative fee.

We will provide you with all rights in relation to your personal information to which you are entitled under applicable law.If you are unhappy with the way that we have handled your personal information, you can make a complaint to the authority responsible for data protection in the country that you are based.Contact details are typically available online, or alternatively you may ask us for assistance at nTrust Systems Limited: Contact Us.

5. Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

6. Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to nTrust Systems Ltd, 26 Holmethorpe Avenue, Redhill, Surrey, RH1 2NL or email privacy@ntrustsystems.co.uk.

Issue Date: 28th March 2018.

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